my wifi went down suddenly last night and hasn’t come back since. Options. Here you’ll find all the help you need for Virgin Media related problems and issues. Telewest wall socket: no visible power to be switched on. Have tried resetting: holding reset button for 60 seconds; no dice. Check for a known local fault on 0800 561 0061 - it is an automated service. flashing green arrows on virgin hub 3. I've a flashing green light on my hub, no broadband or phone. Got my new hub today, after installing it it had a white flashing light for hours, I made sure to call support and activate it (I got 2 messages saying that my hub is activated) after the second message the white flashing light turned red. Solid Red – Internet connectivity issue. If you're worried, flick back to router mode, see what colour it is when it comes back on line. flashing green as it reconnects. As soon as the hub is ready, you will see the white power lamp. Pressing the button for two seconds will prepare the Hub 3. We would like to show you a description here but the site won’t allow us. Now when I got home today I was met with no internet and a Red - 5239893. on 06-09-2023 10:32. Hello, my wifi pod is not working anymore. Options. Red power light on the Virgin Media Hub 3. It keeps flashing green and then flashing white and my connectivity is still in and out. Here’s how much we’ll credit you for the following service issues: £9. We would like to show you a description here but the site won’t allow us. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. 1. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. 1 ACCEPTED SOLUTION. We have a flashing green light, and a solid green WiFi light. _____________. This may take up to 2 minutes. We would like to show you a description here but the site won’t allow us. When the connection light is flashing red and the power lightWe would like to show you a description here but the site won’t allow us. My hub4 will not connect to the internet, I have tried resetting, turning off, checked all the wires. This should pair your remote and your box together properly. Browse Virgin Media Virgin Media Community. This worked! Thank you. We have. Won't connect. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. on 07-01-2023 13:02. Turn the power switch off on the back of the Hub. 1 I left it for a good while although it said it should take 5 minutes. Now, disable both WPS options and click on save. Got home from work and the hub is flashing a yellow/green colour. We would like to show you a description here but the site won’t allow us. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. ReneM. We would like to show you a description here but the site won’t allow us. Flashing green arrows. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. Don't have a VM wall plug, but have one of the old NTL ones. Stream from Virgin Media. Thank you so much for your post and welcome to the community forums, it's great to have you here. We would like to show you a description here but the site won’t allow us. Step 1. Then goes off. If after rebooting, the V6, TiVo, or TV 360 box is still not working, try running a quick diagnostics check to find the root cause of the issue and how to fix it. We would like to show you a description here but the site won’t allow us. Mumfordd04. On our wavelength. on 25-01-2023 16:42. It has been flashing for days. We would like to show you a description here but the site won’t allow us. Thank you. A power adaptor to plug into the Stream box and a power socket at the wall. _____________. stop flashing your Boosters are paired. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. . First installation and flashing green light. Ganzino. Smug1to. We would like to show you a description here but the site won’t allow us. No downtime reported in our area either. We would like to show you a description here but the site won’t allow us. The Power light illuminates, and the connection network light will start to flash amber. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. I got the kit today and tried to install it. We would like to show you a description here but the site won’t allow us. Last Wednesday I had Virgin Media fitted and within 6 days I seem to have had the dreaded flashing green light on the modem which has meant I cannot get internet access. Now, navigate to the Advanced Settings, then click on Wireless. We would like to show you a description here but the site won’t allow us. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. Having searched around I. Thanks for that. We would like to show you a description here but the site won’t allow us. Manage Your. It means that your router is connected to the internet and is transmitting data successfully. We would like to show you a description here but the site won’t allow us. 2 COLOR LEDs FOR STATUS INDICATION A. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. Text from Virgin confirms my "kit has been activated". Switch on the power button. As soon as the hub is ready, you will see the white power lamp. Back panel power and reset button. these are from yesterday and today. 0 Kudos. The Stream remote. Give the hub 5 -10 minutes to reboot, it will start to flash different. on 12-09-2023 09:08. We would like to show you a description here but the site won’t allow us. Options. Tried reset button, nothing. Find your router’s power button and press it to do this. This page requires cookies to be enabled in your browser settings. g. We would like to show you a description here but the site won’t allow us. Thanks 4 helping. The solution to this is to disable WPS, which should stop the green WiFi light from flashing. can please look into this. No downtime reported in our area either. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. When your Virgin Media router lights are flashing green it means the router is updating its firmware. Stopped working about 11pm and hasn't worked since. The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. 4. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. Options. A green light. Now, disable both WPS options and click on save. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the. OFF Ignore all cloud-related states (no blinking, pulsing,. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. A slow flashing green light. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. Once it's reset and you're connected to it plug in the pod in the same room as the hub and it'll pair in about 5 minutes or so. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. The slow pulsing typically lasts up to 10 minutes before turning off when ready. Ethernet 1-4 – Solid green when a device is connected to those Ethernet ports. . 0 Kudos. Hi, I have come home to my main V6 box constantly flashing multiple colours. Your Hub is offline for some reason. The reason that your Virgin Media router is flashing green is that it is searching for WPS. In this guide, we are going to explain the meaning of the different Virgin Hub lights and some of the troubleshooting tips in case of connectivity issues. I have done that and the light is now green. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. Running modem mode and your own router is a good idea for a number of other reasons, e. After it, navigate to the Admin settings and restart your Virgin Box. You can use a pen or paper clip to do this. When you are experiencing intermittent connectivity, your router will flash red. Thanks. However the last two days, the Internet is completely down, with the normal white light replaced by a flashing yellow light. I checked my router and it has a flashing blue light. Stopped working about 11pm and hasn't worked since. We would like to show you a description here but the site won’t allow us. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Internet has been down for a day, our router is flashing yellow. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. Try holding for 1 minute, still nothing. Make sure all cables coming into and out of the Hub are pushed in firmly. Red . There are three indicator lights on the side of the Super Hub, each indicating different functions: Top – WAN (green/blue). We would like to show you a description here but the site won’t allow us. No issues in area currently. We would like to show you a description here but the site won’t allow us. HELP! : r/VirginMedia. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. The service status in our area shows no issues. The solution to this is to disable WPS, which should stop the green WiFi light from. In this. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Started yesterday and mega slow internet. I got the green power light flashing and WiFi light is green. Green, flashing: The router is searching for a downstream frequency on the CABLE connection. The red light indicates that there’s no connection to Virgin’s network. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. N/A . In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). Unplug the charger from the wall, then the battery receptacle. 0, next to where you connect the power cable is a small power switch. Flashing Green – Booting up. A flashing green light on your Virgin Media hub typically indicates a problem with your internet connection. Manage Your Account. Flashing Green: Starting up. Solid White; Red Light; Dim White Light; Green Light; Blue Light; Flashing White; Slow and unresponsive internet; Understanding Your Router Lights; Conclusion: LEDs And Their Meanings; Hub 4 Features at a Glance 4 Ethernet ports. Blue Flashing Light On Wifi Pod. Try a reset as this. Check for any loose connections. Customer Support are on 150 or 0345. ) 3 times, nothing. £5. This is often confused with Virgin Media’s green lights flashing, but they point towards completely different faults, despite being the same colour. Virgin Media; My Virgin Media; Shop;. You may have a loose connection somewhere along the line. Factory reset your TV with or without your remote. • Switch the hub back on at the power. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. Feb 7, 2020. I use an NTL TV socket for broadband. hub 4 started flashing white, and keeps cycling from solid, to flashing. I've checked the network log and there's a lot of warnings - 5169887. I have switched it off and on and reset it a few times. Hub3 flashing green lights. We would like to show you a description here but the site won’t allow us. The ISP usually can check the line to your modem in a view seconds. We would like to show you a description here but the site won’t allow us. the arrows and WiFi indicators are flashing orange but the power inticator is flashing red, green, white and amber very quickly. Options. We would like to show you a description here but the site won’t allow us. Power off. We would like to show you a description here but the site won’t allow us. But in most cases, a green light will mean something else depending on which light is green. WPS – Solid green for 2 minutes when someone connects with WPS. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. Solid Red & Green = Hub failed to start correctly. Area 14. Hub 5 green flashing light. Now, navigate to the Advanced Settings, then click on Wireless. 2 arrows blinking virgin Virgin media hub 3 green lights need new cable Green light on virgin super hub 3 To fix flashing green lights on virgin hub 3 Community Experts online right now. The Virgin Media Hub 5. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. It can be quite frustrating when your internet goe. We would like to show you a description here but the site won’t allow us. 2. But what is that light trying to tell you? We’ve got the answer. We would like to show you a description here but the site won’t allow us. It's happened 2 other times (always after power outages) and I've been able to get it working, but this third time I can't get it to boot up. On Hub 3 a flashing green Wi-fi icon. I’m having an issue where I have flashing green light on router with solid wifi signal. Virgin said it was the new software update colour. Wait a few minutes for the Hub to clear its settings and reboot. We have a flashing green light, and a solid green WiFi light. If the pods are flashing blue or green they are never going to work again. The power plug on the back. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. White . We would like to show you a description here but the site won’t allow us. Check the White Connector Cable When the Power Light on your Virgin Media router flashes green, it indicates power issues that can result in an apparent internet connection without the ability to browse. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. My acer laptop wont start, i have a charger connected and the blue light is glowing but then there`s a red light blinking and i don`t know what that mI have a Tivo HD (TCD652160) which is exhibiting the "flashing green light" issue. Try our TV troubleshooting tool now. Virgin Media - FLASHING GREEN READY LIGHT!!! djcarragher Posts: 10 Forumite. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Nothing seems to help. A flashing green color means the device is downloading a software update. Love tried everything. It has it for about 30 minutes and then turns solid white but no devices can connect to it. Try a 60 second pinhole reset and don’t reboot the Hub. We get a constantly flashing green light, which means it's trying to get an Internet connection. Please - 5425686. We would like to show you a description here but the site won’t allow us. Rebooted several times, and waited for hours to download the update. After 40 minuets I try the reset button for 30 seconds. We would like to show you a description here but the site won’t allow us. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. We would like to show you a description here but the site won’t allow us. Media Router Flashing Lights. Step 5: Once the remote can be seen on the list, use your phone to select it, completing the pairing process. FPL ON Call box attached to AC flashing green light, not solid green light. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. The reason that your Virgin Media router is flashing green is that it is searching for WPS. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. To address this problem, follow these steps: Turn off the router. Hub 5 blinking green base light. Any attempt to reset or hard reset it have failed and. We would like to show you a description here but the site won’t allow us. All Rights ReservedHold the pinhole reset button for 10 seconds on the back of the Hub. Thanks for taking the time to contact us via the Community. In this article, we’ll explain how to disable WPS on your Virgin Media box, stopping that annoying green light from flashing at you. Try a pinhole reset using the hole on the back of the hub (which. We would like to show you a description here but the site won’t allow us. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. Adding an Extra Booster. The slow pulsing typically lasts up to 10 minutes before turning off when ready. Your CMTS provider, Virgin Media, must reset the connection. First thing is to check for any “known network faults in your location - Try in 2 places. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. I'm in s72 postcode area s hiendley just down the road mines gone off as well on the trial tried ringing virgin gave up on them, Yes we are the same, internet disconnected , tried hub 5 reset but blue light on the hub flashing. We would like to show you a description here but the site won’t allow us. Called VM for activation and checking. Green, steady: The router has successfully located and locked onto a downstream frequency on the CABLE connection. Off: There is no downstream activity on the. on 09-08-2023 15:21. Just upgraded and received a hub 5 yesterday. The information provided by some here isn't quite correct. First thing is to check for any “known network faults in your location - Try in 2 places. Middle – Ready (green/blue). I've tried removing/replacing batteries, reboot using TV+rewind and resyncing with TV+0 but nothing is working, I am just getting a continuous white flashing light for a few minutes then nothing. The house I'm in has previously had Virgin. on 19-05-2023 21:46. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. If it’s flashing green, it’s starting up. You can use a pen or paper clip to do this. 1 ACCEPTED SOLUTION. Use a pen to press the reset button, and hold it for 10 seconds. Online Light: This light will be green when the box is. 5x red flashing light. In your Stream kit you’ll find everything you need to get the Stream box up and running. Rebooted several times, and waited for hours to download the update. Teams meetings keep freezing. Any help greatly appreciated. Wait at least a full minute for the router to reboot. Flashing Green:. Options. White. We have had out 1Gbps line for around 2 weeks and after just one week the problems started. Please try the following exactly as typed. Here is a handy guide to the light on your Hub 5. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. We would like to show you a description here but the site won’t allow us. tech support says it. hub 5 flashing blue light. Flashing Green & Red = possible power cable issue. . Claimed Pod (by another account) PULSE. Flickering means activity on the port. 02-02-2023 02:25 - edited 02-02-2023 02:25. Bottom – WLAN (green/blue). Logging into the advanced settings (IP address in browser) says internet has registration failure. ) All lights flashing or green light flashes and then immediately goes out. We would like to show you a description here but the site won’t allow us. stays green for 2 minutes when you’re done. MBBBear. Hi, i got self installation kit with hub 3. on 08-02-2023 19:25. Tuning in. Away from large bodies of water (e. Try a reset as this. (Beginner’s Guide) By Graeme November 10, 2023 Internet Your Virgin Media router uses LED lights to tell you about the device’s current state. Bene upgraded from a hub 3 to a hub 5 1gig service. 11-02-2023 13:45 - edited 11-02-2023 13:47. Check your Hive Hub is placed correctly by following the guide here. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. We would like to show you a description here but the site won’t allow us. Step 2: Go to the Home screen and select ‘Settings’. Disable HDR+ Mode. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. The WiFi light will flash green for 2 minutes during this process. Flashing arrows doesn't always mean no connection. Virgin Media. We would like to show you a description here but the site won’t allow us. Red Light. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). Light flashes when a signal is received from the remote. There is no connection to the VM network. Sometimes it's solid green and then starts flashing then goes s. The power light will remain on. This should change after a few minutes. . Remember: Once the Hub is reset, it will. Can anyone provide a solution (other than calling out an engineer for now). I'm not sure what else i can do to fix this any help would be amazing. 15 if we don’t turn up on the promised day of an. BLINK Fast or Solid for the Super Pod. Still no connection and flashing green. Alternatively, you can hold down the standby button on the front of your box for five seconds or unplug it from the main power supply, wait 20 seconds and then plug it back in. We would like to show you a description here but the site won’t allow us. Got to 3 out of 3 and then box restarted again. The top wifi light is solid green, the internet connection light (two arrows) is flashing. The Wi-Fi light: If this is blinking or solid green,. We have had a Hub 3 for a year with no problems. This means that the Hub is on, but your WiFi isn’t. Settling in. Virgin Mobile. We would like to show you a description here but the site won’t allow us. Been on for more than 24 hours and have had 3 frustrating calls with Techs who have reset and told me I'd be good to go in 30 mins and. It has done for over a couple of hours now. We would like to show you a description here but the site won’t allow us. . fish tanks) Away from baby monitors and cordless phones. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. It resets itself with a white glowing light then starts flashing green then goes back to. If it’s off, you don’t have an internet connection. Forum; Apps. ughugh. My TiVo box tried to run an update. This flashes during set up, and then stays green for 2 minutes when you're done. . It’s likely to be a loose connection in your home. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. After that it starts the process over again and reverts back to the green. The 'loss of connectivity' light is different and I have seen it before. Flashing green: The Hub 3 is starting up. The information provided by some here isn't quite correct. No matter what I do the original pod won’t connect to the hub wirelessly. Asked by: Lynsey:. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. Then relocate it to halfway between the hub and the blackspot. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday.